Conversation Design Consulting
Users can now speak with the digital things around them – their phones, their smart speakers, their toasters. But creating a successful conversation takes a combination of linguistic, UX, psychology and technological expertise. Luckily, Grand Studio has one of the foremost conversation design experts in-house, and a team of experienced designers with unique conversation perspectives.
We guide our clients through a customized yet human-centered process that allows business needs and constraints to be met while keeping people at the forefront of any design decisions. This flexible, yet proven design process provides a strategy that meets business timelines and metrics and delivers conversation success.
Chatbot design for an international bank to help serve the underbanked in a channel and manner that was easiest for them (SMS text)
Multimodal design for a Google smart speaker that integrated Slack, Google Hire and the Google Assistant for a seamless yet privacy-forward HR assistant experience
Two internal Slackbots to help keep tasks running and morale up when two key members were out on parental leave
What Clients Say About Us
Our flexibility, commitment to good work, and quality execution are some of the top reasons our clients come back to us time and time again. Here’s what our clients have to say about us:
- “What I find most impressive is their ability to navigate ambiguity.”
- “They’re one of the best vendors I’ve worked with.”
- “They were very transparent and responsive to our feedback.”
- “Our team has ongoing discussions about ways they can continue working with them.”
Who We Serve
We are industry-agnostic and work with all types of businesses to help them define and solve the right problems for the right audience.
- Financial Services
- Sports & Entertainment
Looking to get that project rolling or learn more about Grand Studio and how we build clarity out of complexity? Communication is key to us, so let’s start here.